Confetti Society Last updated: 28th August 2026.

1. Definitions

The ‘Hire Company’, 'Styling Company', ‘We’, ‘Our’ or ‘Us’ refers to Confetti Society.

The 'Client', ‘Hirer’, ‘You’, or ‘Your’ refers to the individual(s), sole traders, small businesses, companies, partnerships or unincorporated entities hiring linens and booking styling or/and design services from the Hire Company, as noted within the contract attached to these terms and conditions.

The ‘Services’ or ‘Styling Services’ refers to all labour and professional services provided by the Hire Company. This includes but is not limited to, consultations, meetings, table styling, décor styling, event design, graphic design, table set-up, pack down and custom design.

The ‘Invoice’ refers to the invoice issued by Confetti Society. The Invoice should be read together with these Terms and Conditions.

The ‘Fees’ refers to the charges set by and owed to Confetti Society in Your invoice.

The ‘Venue’ refers to the location where your event will take place.

1.1 Styling Services and Availability

We may be unable to provide styling services to You if we already have an existing booking on the same date.

We can provide styling services to any location in Victoria, interstate or internationally.

1.2 Styling Quote Process

Where You have requested and instructed the Hire Company to provide Table Styling services, We will:

Undertake an initial 20-minute consultation with You by phone, in person or by email before providing a fee quote;

Provide You with a fee quote in writing based on the concepts discussed in the initial consultation;

Provide an invoice to You after the quote has been accepted within 7 days of submission;

Take a 30% non-refundable deposit to secure the booking date;

Undertake any stated consultations with You before your event date to confirm Your styling plan, quantities and any other details required for Your design and set-up.

1.3 Styling Service Inclusions

Styling Services will include those stated in the package that You have been invoiced for and confirmed.

All set up and pack down on the day of your event including Our Hired Goods and those that We have discussed with You before your event in Our consultations together.

Any services and/or products that fall outside the scope of the original Quote or Invoice will incur additional fees and these fees will be notified to you.

Pack-down service includes removing all Hired Goods from the Venue on the night of Your event and returning them to our storage location.

All set up and pack down on the day of your event including Our Hired Goods and those that We have discussed with You before your event in Our consultations together.

1.4 Uncontrollable Events and Weather

In the occurrence of wet weather, We will use our reasonable endeavours to make alternative arrangements. We will not be liable for any loss suffered due to the change of venue or poor weather.

Hired Goods must be protected and moved out of the wet weather, or damage fees will be incurred by the Hirer.

If We have to cancel any/all of the Services because we are unable to continue due to a medical or personal emergency, or some other event beyond our reasonable control, we will use our reasonable endeavours to find an alternative professional to complete the Services. 

We will not charge you for the time involved in doing this. However, you must pay for the Services up to and including the date of cancellation.

We do suggest that every Client has a wet weather plan organised before their event day to avoid additional costs, missing out, stress and inconvenience.1.4 Uncontrollable Events and Weather

In the occurrence of wet weather, We will use our reasonable endeavours to make alternative arrangements. We will not be liable for any loss suffered due to the change of venue or poor weather.

Hired Goods must be protected and moved out of the wet weather, or damage fees will be incurred by the Hirer.

If We have to cancel any/all of the Services because we are unable to continue due to a medical or personal emergency, or some other event beyond our reasonable control, we will use our reasonable endeavours to find an alternative professional to complete the Services.

We will not charge you for the time involved in doing this. However, you must pay for the Services up to and including the date of cancellation.

We do suggest that every Client has a wet weather plan organised before their event day to avoid additional costs, missing out, stress and inconvenience.

1.5 Duration of Styling Service

Styling Services will include the labour and professional advice for hours stated in the package that You have been invoiced for and confirmed.

1.6 Styling Service Charges and Travel Expenses

A non-refundable deposit of 30% is payable within 7 days of accepting the Quote or the Client risks their Service date becoming unavailable.

Services will not commence until we receive the 30% deposit.

You will be deemed to have accepted these Terms when you sign this document and pay the 30% deposit.

The remainder of the total balance payable to us is due 2 weeks before the date of Your event.

In addition to the fees payable for the Services, if We provide Services further than 55kms from Melbourne CBD, You will pay us for all generally incurred additional travel, accommodation, food and staff costs.

We may charge you for any reasonable costs that we incur as a result of any delay caused by You or due to any circumstances that are within your reasonable control.

Fees are payable by credit card and electronic funds transfer (EFT) to a bank account nominated by us, or any other means reasonably determined by us from time to time.

If you fail to pay us in accordance with these Terms, we reserve the right to cease your work immediately without notice and may seek damages for the loss suffered by us due to your default.

We reserve the right to charge you interest in respect of the late payment of any money due under these Terms at the rate of 5% above the cash rate from time to time of the Reserve Bank of Australia from the due date to the date of receipt of payment.

You agree to pay us such costs and expenses as we may incur in recovering payment from you where you fail to make payment in accordance with these Terms.

1.7 Styling Service Cancellations

If You request to change the date of Your event due to COVID-19, the terms and conditions according to Our COVID-19 POLICY section 6 this document will apply. 

There are no cancellations or refunds permitted for our services due to a change of mind. We accept cancellations of our service for reasons that include calling off the entire event or wedding, financial hardship due to a family death or extreme personal circumstances.

If You are to cancel Your service with us, the following cancellation fees will apply:

The initial 30% deposit paid is non-refundable.

Cancelled within 90 days of the event date: 25% of the remainder of the total balance is payable;
Cancelled within 60 days of the event date: 50% of the remainder of the total balance is payable;
Cancelled within 30 days of the event date: 75% of the remainder of the total balance is payable; or
Cancelled within 14 days of the event date: 100% of the remainder of the total balance payable.

1.8 Service Client Obligations

As the Client, You are responsible for:

- Giving us clear and accurate information/instructions;
- Providing feedback promptly.
- Advising us promptly about any special requirements that you or your guests may have;
- Looking after the safety of suppliers while at the venue;
- Being on time for meetings and trial runs (if any); and
- Reading and understanding supplier contracts.

1.9 Third-Party Suppliers and Service Providers

Confetti Society acts as an independent contractor brokering the contract(s) between you and any third-party suppliers and service providers required to complete your styling and design services. 

You will be the contracting party with the supplier and service provider.

We will take reasonable steps to select appropriate suppliers, but we are not responsible for the performance or attendance of the suppliers.

In the event of non-attendance, non-performance or inadequacy of any supplier, we will take reasonable steps to enable the event to take place in accordance with the stated invoice and discussed Services.

We reserve the right to make any changes to third-party pricing, services and goods engaged due to hire availability or logistical circumstances. In the event of any specific requirements (including without limitation any significant design changes, and ordered quantity) representing a total Styling Budget price increase, you will be notified and afforded an opportunity to confirm.

In the event of an emergency, including on the day of the event, we may take any action we deem necessary to maximise the success of the event and fulfil the Services.

1.10 The Use of Sub-Contractors

If we wish to perform any or all of our Service obligations under these Terms through sub-contractors, we will seek your written consent, (such consent not to be unreasonably withheld, delayed or conditioned).

1.11 Event Photography

We may employ a third-party styling photographer to take photographs of the event styling, details, You and Your guests if present at Your event for Our portfolio, website and social media use. We will seek your consent (such consent cannot be unreasonably withheld, conditioned or delayed) and will send You the photography gallery after the event at no additional cost.

You permit us to use any photograph of you and the event setting for viewing on our website and related social media outlets for promotional purposes only. We will seek your consent (such consent cannot be unreasonably withheld, conditioned or delayed) to use the images for any other form of advertising other than publication on our website and social media accounts. 

We will also obtain consent from your photographer for the use of their professional images.

1.12 Termination of Services

We may choose to terminate this Agreement at any time, within 7 days notice to you, if:

We consider that a request for a Service is inappropriate or for any improper, immoral or unlawful purpose;

You fail to provide Us with clear and/or timely instructions to enable Us to provide the Services;

We are of the view that there has been a breakdown in our working relationship and You fail to pay our invoice(s) in accordance with these Terms

If You become abusive, harmful or dangerous to any person employed by Confetti Society or any of our contracted suppliers.

At Our discretion, we may terminate this Agreement at any time, and without notice to you, if you become insolvent (for company clients) or bankrupt (for individual clients).

Any rights or obligations that have accrued up to and including the date of termination will survive.

You will pay us for all work done up to and including the date of termination.

1.13 Disputes and Our Relationship to You

In the event of a dispute between Us and You, the parties agree to attempt to settle the dispute by engaging in good faith with each other in a process of mediation before commencing arbitration or litigation.

Confetti Society is an independent contractor, not an employee. The engagement of Services with Us does not create a partnership relationship. Neither You nor Us have the authority to enter into contracts on the other party’s behalf.

You agree that we will not be prevented or restricted by virtue of Our relationship with You under this Agreement from providing Services to Our other clients, some of whom may be in competition with you or have interests that conflict with Your own.

1.14 Confidentiality

Neither You nor Us may disclose Confidential Information about or belonging to the other without the other’s consent. 

Notwithstanding, we may disclose Confidential Information to our contractors in relation to the provision of the Services if required for the proper performance of the Services.

“Confidential Information” means all non-public information or documents that either party receives or produces in connection with the Services, but does not include any information that is: (a) or becomes generally available to the public other than as a result of a breach of this clause; (b) known to either party prior to Confetti Society commencing the Services; (c) received from a third party who owes no obligation of confidence in respect of the information; or (d) developed by either party independently of the Services to which these Terms relate.

2.1 Quotation

All quotes provided expire within 7 calendar days from the date that the quotation was provided by the Hire Company. 

The Hire Company reserves the right to adjust prices in any quotation once the 7 calendar days have passed. 

A “first in, first out” policy applies to all hire items. A quotation does not guarantee the availability of any items, as bookings are only secured after a deposit is received by the Hire Company. Please note all quotations are inclusive of:
- GST;
- the process and handling fee; 
- the damage waiver fee; 
- security bond payment.

2.2 Deposit

To secure your date and availability of Hired Goods and Styling Services, a deposit of 30% of the total quotation is required. This is indicated on the invoice sent to you by the Hire Company. 

Please note that this deposit is non-refundable, as it secures the Hire Company’s efforts in commencing the provision of services, and/or preparation of hire items for Your event.

2.3 Final Quantity Confirmation and Payment Due Date

The final quantity of Hire Goods and Event Guests required will be confirmed by You, 30 days before your pick-up date and cannot be changed after this stage, especially reduced. If we receive no notice of changes to your quantities at this stage, it is assumed that the original booking is correct and the final payment will be for this quantity.

2.4 Final Payment Due Date

Final balances on the invoice issued by the Hire Company must be paid to the Hire Company at least 14 days before Your pick-up or delivery date. If the balance payable has not been completed, the Hire Company reserves the right to withhold Hire Goods or Services until the payment conditions have been met and finalised.

2.5 Severability

If any part of these Terms is held to be illegal, invalid or unenforceable by a Court of law, the legality, validity and enforceability of the remaining parts will not be affected.

3.1 COVID-19 Policy

If You choose to POSTPONE Your event due to government-enforced restrictions in line with the COVID-19 global pandemic, the Hire Company will move your booking to the new date of your event, free of charge for one initial postponement. If the occurrence of a second or multiple postponements arises, a 10% (fee of total invoice payable) administration fee will apply.

The availability of your requested items depends on a ‘first in, first served’ basis. Meaning, that if your items are already booked by another client on that date, the Hire Company will offer an alternative item/s. If You wish to not proceed with the alternative item/s offered a full refund will be given on your booking or those item/s, provided that no labour or processing has been undertaken. 

The Hire Company has a team of creative professionals who work on styling services, so rescheduling such services is often not a conflicting issue.

If processing, packing or labour has been undertaken by the Hire Company, a fee of $45 p/h (or the cost of the Event Stationery and related services) will be applicable. Usually, the processing of a booking will occur 48 hours before an event.

To be eligible for the above COVID-19 Policy, Your original hire date must have occurred either 3 days before a government lockdown, during a lockdown period or within 14 days of a post-lockdown ending/easing date. If you are thinking of postponing your event and it is more than 14 days after a predicted lockdown easing date, we encourage you to wait before actioning. The Hire Company must be notified of Your postponement as soon as You have made the decision, along with the new date if known.

3.2 COVID-19 Cancelations

If You choose to CANCEL Your event due to government-enforced restrictions in line with the COVID-19 global pandemic, the Hire Company will provide goodwill and offer a full refund of the deposit and payments made for any Hire Goods and Table Styling services booked, provided that no labour or processing has been undertaken.

If processing, packing or labour has been undertaken by the Hire Company, a fee of $45 p/h (or the cost of the Event Stationery and related services) will be applicable. Usually, the processing of a booking will occur 48- hours before an event.

To be eligible for the above COVID-19 Policy, Your original hire date must have occurred either 3- days before a government lockdown, during a lockdown period or within 14 days of a post-lockdown ending/easing date. If You are thinking of cancelling your event and it is more than 14 days after a predicted lockdown easing date, we encourage You to wait before actioning.

 The Hire Company must be notified of Your cancellation as soon as You have made the decision, along with the new date if known.